Shipping Policy
Learn about our shipping methods, delivery times, and costs.
Effective Date: 22 July 2026
Shipping Policy
TruVii provides hyperlocal delivery services through nearby partner stores.
Delivery Areas
Deliveries are available only within supported service zones.
Delivery Time
Estimated delivery depends on:
- Store preparation time
- Distance
- Traffic
- Weather
- Product availability
Typical delivery ranges from 20 to 60 minutes.
Delivery Charges
Delivery charges are calculated based on:
- Distance
- Order value
- Promotions
- Surge pricing (if applicable)
Applicable charges are displayed before checkout.
Failed Delivery
If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, additional charges may apply.